We’re proud and honoured to announce that HW Estate Agents were the Gold Winners of 2020-2021 British Property Awards!
Designed with the consumer in mind, these awards are meant to aid their decision-making process by highlighting excellence within towns and building deserved reputations that consumers can rely upon.
British Property Awards are a team of previous owners of estate agencies who seek to redress the way the industry is viewed and judged by consumers. Rather than judging agents on feedback from successful sales—an old-fashioned and unreliable method—BPA judge instead on a town-by-town basis according to a set of minimum criteria over a number of months to ensure continuity and stability. The criteria are customer-service-based and include response time, quality of communication, and overall team efficiency.
This means that the standards that have to be reached are consistently high and cannot be rigged by individual sales performances, yet the performance of each agent still impacts the performance of the agency overall.
For this reason, we’re proud to say we have been officially announced as the best letting agency in Hove!
Our services have always been focused on providing the best personal interaction and clear, personalised advice for each client to ensure they are matched with the property that best suits their needs. We have a healthy distaste for the aggressive methods employed by some agencies, and we intend to continue in this vein.